Too many leads, not enough hands

You don't need more leads. You need to stop losing the ones you have.

Your marketing works. Maybe too well. The phone rings while your crew is on a job, the forms stack up, and by the time someone calls back, the homeowner already booked someone else. That's not a lead problem. It's a response problem.

The short answer

What to do when you have more leads than you can handle

The real problem
Leads aren't the bottleneck. Response time is. Homeowners usually book whoever answers first.
The fix
Answer every lead within 60 seconds, automatically, then qualify and book it before a human ever picks up the phone.
What not to do
Don't buy more leads or hire another CSR first. Fix the leak, then decide if you still need them.
Who it fits
Home service companies with 5 to 50 employees: roofing, HVAC, plumbing, construction. Anywhere in the US.
How we do it
Built on GoHighLevel, Slack and Claude, and scoped and built in-house for each business. Live within 7 days.
Who builds it
Yvette Kahn and her team at Infinity Reach Media, based in Orange County, California.
Why this happens

Busy is when the leaks get worse.

When you're slow, everybody calls leads back. When you're slammed, nobody does. So the weeks with the most leads are the weeks you lose the most.

It's not your team's fault. Your office manager is answering the phone, scheduling crews, and chasing invoices. Calling back a form from 2 PM falls to the bottom of the pile.

I kept seeing this with clients. Paying for leads they already had. Then asking me how to get more.

How we fix it

Every lead answered. Without hiring.

Here's exactly what the AI employees do, in order.

  1. Every lead source connects to one place.Calls, website forms, Google Business messages, Facebook leads.
  2. Each new lead gets a reply within 60 seconds.By text, day or night, in your company's voice.
  3. It asks your qualifying questions.Job type, address, timeline, budget. Whatever your office would ask.
  4. Good leads get booked.Straight onto your calendar, in the windows you set.
  5. Your team sees everything in Slack.Approval mode is on from day one. You can check messages before they send.
  6. Leads that go quiet get followed up.On a schedule you approve, until they book or say no.
In writing, in the contract

Three guarantees. Word for word in our Terms.

Guarantee 01 · Live in 7

Built and live in 7 days

Your AI employees go live within 7 days of the onboarding call, or your setup fee is refunded in full.

Guarantee 02 · The 60 Second Promise

Leads answered in 60 seconds

If the average response time to new leads goes over 60 seconds in a calendar month, we fix the cause within 48 hours and add 14 days of service free.

Guarantee 03 · Leak Closed

10 booked jobs in 90 days

If the Dead List Miner doesn't book 10 appointments from your existing list in the first 90 days, campaigns keep running free until the tenth lands.

Conditions are published in full in our Terms of Service.

Common questions

Straight answers

What should I do if I'm getting too many leads to handle?

Fix response time before anything else. Set up an AI employee to answer every lead within 60 seconds, qualify it and book it. Your team then only talks to people who are ready. Infinity Reach Media builds this for home service companies across the US.

Should I hire another office person instead?

Maybe later. A person can't answer at 9 PM on Saturday or reply to 40 storm leads at once. Start with the AI employee, then hire if you still need hands for the jobs it books.

Will it work with my CRM?

We build on GoHighLevel, connected to Slack and Claude. On the free call we'll look at what you use now and how it connects.

How fast can it be live?

Within 7 days of the onboarding call, or your setup fee is refunded in full.

Start here

Get the walkthrough

Tell us where to send it. You'll get a short walkthrough of how this works for a home service company like yours, plus the 7 day build plan. No pitch deck.

Would rather just talk? Book a free 30 minute call →

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The walkthrough is on its way. Want to move faster? Grab a time and I'll show you the AI employees running live.

Book a Free Call

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Other lead problems

More leads won't fix this. Faster answers will.

Thirty minutes, free. Bring your numbers. If an AI employee isn't the answer, I'll tell you on the call.

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