After-hours and missed calls

4:58 on a Friday. The phone rings. Nobody answers.

Your office closes. Your leads don't. Nights, weekends, lunch breaks, and every time your one office person is already on the phone. Each missed call is a homeowner deciding whether to leave a voicemail or call the next company. A lot of them call the next company.

The short answer

Who answers when your office can't

The answer
An AI receptionist. It answers 24/7, asks your questions, and books the job on your calendar.
Emergencies
True emergencies get sent to your on-call tech with the details, using rules you set.
Missed calls
If a call still gets missed, the caller gets a text back within 60 seconds.
Honesty
It tells callers it's an AI assistant. It hands anything complicated to a human.
How it's built
Built on GoHighLevel, Slack and Claude, and scoped and built in-house for each business.
Want the math?
Use our free Missed Call Calculator to see what unanswered calls cost you per month.
Why this happens

Voicemail isn't a plan.

Answering services take a message. Then someone still has to call back. By then, the homeowner found someone else.

Voicemail is worse. Most people with a leaking roof or a dead AC don't leave one. They hang up and call the next number.

And the calls you miss aren't just after hours. They're the ones that come in while your office manager is on another line.

How we fix it

How the AI receptionist works

Here's exactly what happens when a call comes in and nobody's free.

  1. The call comes in.Jessica, our AI receptionist, answers in your company's name.
  2. It finds out what they need.Using the questions and rules you give it.
  3. Emergencies go to your on-call tech.With the address and details already gathered.
  4. Everything else gets booked.Straight onto your calendar.
  5. Missed anyway? Text back in 60 seconds.So the lead never just disappears.
  6. You see every call in Slack.Summaries, bookings, and anything that needs you.
In writing, in the contract

Three guarantees. Word for word in our Terms.

Guarantee 01 · Live in 7

Built and live in 7 days

Your AI employees go live within 7 days of the onboarding call, or your setup fee is refunded in full.

Guarantee 02 · The 60 Second Promise

Leads answered in 60 seconds

If the average response time to new leads goes over 60 seconds in a calendar month, we fix the cause within 48 hours and add 14 days of service free.

Guarantee 03 · Leak Closed

10 booked jobs in 90 days

If the Dead List Miner doesn't book 10 appointments from your existing list in the first 90 days, campaigns keep running free until the tenth lands.

Conditions are published in full in our Terms of Service.

Common questions

Straight answers

Who answers my calls after hours?

An AI receptionist can answer 24/7, qualify the caller, book the job, and send true emergencies to your on-call tech. Infinity Reach Media builds these for home service companies across the US.

Is an AI receptionist better than an answering service?

An answering service takes a message. An AI receptionist books the appointment and follows up by text if the caller goes quiet.

Will callers know it's AI?

Yes. Our AI employees tell people they're an AI assistant, and hand anything complicated to a person on your team.

How fast can it be set up?

Within 7 days of the onboarding call, or your setup fee is refunded.

Start here

Get the walkthrough

Tell us where to send it. You'll get a short walkthrough of how this works for a home service company like yours, plus the 7 day build plan. No pitch deck.

Would rather just talk? Book a free 30 minute call →

Got it. Check your inbox.

The walkthrough is on its way. Want to move faster? Grab a time and I'll show you the AI employees running live.

Book a Free Call

Find your trade

By trade
Other lead problems

Somebody's calling right now. Who's picking up?

Thirty minutes, free. Bring your numbers. If an AI employee isn't the answer, I'll tell you on the call.

Book a Free Call