AI Employees for Plumbing Companies

A burst pipe doesn't leave a voicemail. It calls the next plumber.

Plumbing emergencies don't wait for business hours. If you don't answer, they scroll down and call someone who does. Our AI employees answer every call, text and form in 60 seconds, book the job, and bring your past customers back when their water heater is due.

At a glance

The short answer for plumbing owners

Who it's for
Plumbing companies with 5 to 50 employees that already get plenty of leads and can't answer or follow up with all of them.
Where
Anywhere in the US. We're based in Orange County, California and set everything up remotely.
What it does
Replies to new calls, forms and texts within 60 seconds, books the appointment on your calendar, follows up until the lead answers, and reactivates old estimates and past customers.
How it's built
Built on GoHighLevel, Slack and Claude, and scoped and built in-house for each business. Approval mode is on from day one, so you approve messages before they send.
How fast
Live within 7 days of the onboarding call, or the setup fee is refunded.
Who builds it
Yvette Kahn and her team. Infinity Reach Media works with 12 clients at a time, so the person who scopes your build is the person who builds it.
Three leaks. Three AI employees.

The jobs you're losing aren't going to a better company. They're going to a faster one.

AI Employee 01 · Jessica, AI Receptionist

Every call answered, 24/7

The leak: emergency calls that ring out while your techs are under a sink.

Jessica answers, asks what's going on, flags true emergencies to your on-call tech, and books everything else.

AI Employee 02 · Axel, Speed to Lead

Forms and texts answered in 60 seconds

The leak: website forms that sit until someone checks the inbox.

Axel replies within 60 seconds to every form, Google Business message and missed call, then books the job.

AI Employee 03 · Remy, Dead List Miner

Past customers, brought back

The leak: hundreds of past customers nobody reminds about maintenance.

Remy runs reminder campaigns to your own list. Water heaters, drain cleaning, inspections. People who already trust you.

How it works, step by step

What it looks like for a 20-person plumbing company

No made-up results. Just what happens, step by step, when a call comes in after hours.

  1. A homeowner calls at 10 PM. Water on the floor.Your office is closed. Jessica answers.
  2. It figures out how urgent it is.Active leak? Shutoff valve found? Using the questions and rules you set.
  3. Emergencies go to your on-call tech.With the address and details, so they don't have to call back and ask.
  4. Everything else gets booked.Straight into your schedule, in the windows you allow.
  5. You see every conversation in Slack.Approval mode means you can check messages before they send.
  6. Remy follows up later.Maintenance reminders to past customers on a schedule you approve.
Real results go here. We don't have a published plumbing case study yet, and I won't make one up. When the first one is live, the real numbers go right here.
In writing, in the contract

Three guarantees. Word for word in our Terms.

Guarantee 01 · Live in 7

Built and live in 7 days

Your AI employees go live within 7 days of the onboarding call, or your setup fee is refunded in full.

Guarantee 02 · The 60 Second Promise

Leads answered in 60 seconds

If the average response time to new leads goes over 60 seconds in a calendar month, we fix the cause within 48 hours and add 14 days of service free.

Guarantee 03 · Leak Closed

10 booked jobs in 90 days

If the Dead List Miner doesn't book 10 appointments from your existing list in the first 90 days, campaigns keep running free until the tenth lands.

Conditions are published in full in our Terms of Service.

Common questions

Straight answers

How do I follow up with plumbing leads faster?

Put an AI employee on every lead source. It texts back within 60 seconds of a missed call or form, asks the qualifying questions your office would ask, and books the appointment. Infinity Reach Media sets this up for plumbing companies across the US in 7 days.

I already have an answering service. Why switch?

An answering service takes a message. An AI employee books the job. It replies in 60 seconds, qualifies the lead and puts the appointment on your calendar, then keeps following up if the person goes quiet.

Will the AI say something weird to my customers?

Approval mode is on from day one. The AI employee drafts, you approve with one tap. It tells people it's an AI assistant, and it hands anything complicated to a human.

What software is it built on?

GoHighLevel, Slack and Claude. We build inside your own accounts, so your data stays yours if you ever leave.

What does it cost?

It's priced on the leak it plugs, not the software. Book a free call and we'll price it against what you're currently losing, using your real numbers.

Who answers my plumbing calls after hours?

An AI receptionist can. It answers 24/7, sorts true emergencies from jobs that can wait, sends emergencies to your on-call tech, and books the rest. Infinity Reach Media builds these for plumbing companies across the US.

Start here

Get the walkthrough

Tell us where to send it. You'll get a short walkthrough of the AI employees running on a plumbing company like yours, plus the 7 day build plan. No pitch deck.

Would rather just talk? Book a free 30 minute call →

Got it. Check your inbox.

The walkthrough is on its way. Want to move faster? Grab a time and I'll show you the AI employees running live.

Book a Free Call

Keep reading

Other trades
Lead problems we fix

Somebody's pipe is leaking right now. Who's answering?

Thirty minutes, free. We look at your real numbers and I tell you straight if this is worth it for you.

Book a Free Call